DeskServ

AI Customer Service for Jamaican Businesses.

DeskServ is an AI customer support agent for your website — trained on your business — so customers get fast, accurate answers 24/7. And when someone asks for a quote, a call, or human help, DeskServ captures their details instantly and sends it to your dashboard.

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Instant replies
24/7 customer support
Business-trained
Answers from your content
Lead capture
Forms appear automatically
💬

DeskServ AI — Live Demo

Ask anything about a business

AI support that feels like your staff

Customers don’t want “chatbot vibes.” They want real answers — fast. DeskServ uses your business knowledge (not generic guesses) to respond clearly, consistently, and professionally.

  • ✔ Trained on your business content (docs, policies, FAQs)
  • ✔ Handles common questions instantly: prices, hours, delivery, bookings
  • ✔ Reduces repetitive WhatsApp/DM questions
  • ✔ Smooth handoff when a customer needs a human
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Examples DeskServ handles
“How much is delivery to Montego Bay?”
AI answers from your delivery policy instantly.
“Do you do same-day service?”
AI responds based on your real availability.
“Can someone contact me for a quote?”
AI switches to lead capture automatically.

Everything you need to support customers — and win more business

DeskServ isn’t just “a chat widget”. It’s customer support, lead capture, training, and reporting — built for Jamaican businesses.

⚡

Accurate AI Replies (trained on your business)

Customers get answers immediately — hours, pricing, delivery, bookings, policies, and more.

📚

Business-trained answers (Knowledge Base)

Upload documents and business info so the AI responds using your real content — not generic talk.

🎯

Intelligent Lead Capture

When someone asks for a quote or a call, DeskServ detects intent and displays a clean contact form inside chat.

🧾

Leads Dashboard

Manage all leads in one place: view, filter, change status, export to CSV, and delete spam.

🎨

White-Label Branding

Match your site: business name, primary color, and a clean professional widget.

🛡️

Privacy & Tenant Isolation

Each business is isolated. Your customer leads are stored on your tenant and can be deleted on request.

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How DeskServ works

A simple setup — but a full support system behind it.

Step 1

Create your account

Start a free trial and access your dashboard instantly.

Step 2

Train the AI

Upload docs or business info so DeskServ answers like your staff would.

Step 3

Embed on your website

Copy/paste your widget code. DeskServ starts supporting customers immediately.

Lead Capture that feels natural

The moment a visitor asks for a quote, a call, or “someone to contact me,” DeskServ detects intent and shows a clean form inside the chat.

  • ✔ Inline contact form appears automatically
  • ✔ Lead goes into your Leads dashboard (not lost in chat history)
  • ✔ Instant email notification to the business owner
  • ✔ Update status: New → Contacted → Converted → Closed
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Demo: customer asks for a quote → form appears → lead saved → notification sent.

Privacy, security, and control

DeskServ is built for real businesses — not generic consumer chat. Your data stays organized, isolated, and under control.

Tenant isolation

Each business has separate data storage — nothing mixes across clients.

Lead data control

Leads are stored on DeskServ and can be deleted by the business (including bulk deletion).

Secure embedding

Widget uses secure tokens — websites never expose API keys.

Simple Pricing

Start with a free trial. Choose your plan after your trial ends.

JMD USD

Starter

JMD $4,990

per month

  • ✔ Website chat widget
  • ✔ Knowledge base training
  • ✔ Lead capture + dashboard
  • ✔ 500 messages / month
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Standard

JMD $9,990

per month

  • ✔ Everything in Starter
  • ✔ Higher usage limits
  • ✔ Faster responses / priority
  • ✔ 2,000 messages / month
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Premium

JMD $24,990

per month

  • ✔ Everything in Standard
  • ✔ Highest limits for growth
  • ✔ Advanced tuning & support
  • ✔ 10,000 messages / month
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FAQ

Does this work on any website?
Yes — embed the widget code before your closing </body> tag.
What happens when someone asks for a human?
DeskServ shows a contact form inside chat, saves the lead, and notifies you.
Is my business data shared publicly?
No — each tenant is isolated, and your data remains under your control with deletion options.
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